FAQs

How do I qualify for In-home Care?
  • State of IL Community Care Program can have a case manager schedule an evaluation to determine if eligible for the State to pay for in-home care.
  • Private Pay Services can be set up through Mason County Health Department and are available to those that do not meet eligibility requirements for the State Community Care Program.
What are some ways my care can be paid for if I do not qualify for State of IL Program?
  • Some Long Term Care Insurance policies cover non-medical care and can be billed by Mason County Health Department.
  • Veterans Affairs Benefits may include non-medical care and can be billed for services.
  • Out of pocket.
How do you bill for out of pocket expense?

Monthly bills are sent out for the hours of care received during the prior month.

Is your agency licensed by the State of IL

Mason County Health Department is licensed by the Illinois Department of Aging and by the Illinois Department of Public Health. Both agencies have policies, rules and guidelines, and conduct audits of the Mason County Health Department.

How many days are you available to provide care?

Mason County Health Department is contracted to provide care 7 days a week from 8 am – 8 pm.

Do you have nurses or CNA’s providing care?

Mason County Health Department provides non-medical assistance with activities of daily living , many times homecare aides are trained as a certified nurses aide however it is not a requirement.

What are requirements to be a homecare aide?

Mason County Health Department requires homecare aides to be finger printed and put into the Illinois Department of Public Health Healthcare Worker Registry, to receive 24 hours of pre-service training, and to attend quarterly in-service trainings in addition to other policy requirements.

Can homecare aides do yard work?

No, homecare aides may only provide light housekeeping and assist with activities of daily living.

Can a homecare aide take me to the doctor?

Yes, homecare aides may transport participants to medical appointments within a 25 mile radius of your home.

What are some quality assurance efficiencies?

Telephony time keeping system, signed daily calendars, supervisor home visits and phone calls.

Where are services available?

Mason County can provide care in Mason, Menard and Cass County

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